A Software Maintenance plan is an annual agreement between you and QSR. It entitles you to receive major software upgrades released within the year of coverage at no additional cost, as well as unlimited email and telephone support for virtually any QSR software issue. Your entitlements are provided on an annual basis and plans can be easily renewed, providing you with continuous support.

Benefits

• Take advantage of the latest enhancements to our software as soon as they're available. Relevant upgrades will be provided to you at no additional cost at the time of release.
• Introduce predictability into your software budgeting process.

• Receive telephone and email support from QSR's expert team on virtually any QSR software issue including:

  • Advice on working with your data.
  • 'How to' questions for working with any aspect of your software.
  • Technical issues, including software installation difficulties, error messages and usage disruptions.
  • Issues related to activating your software.
  • Questions related to purchasing new software, licenses or plans.
  • Help with managing licenses, including consolidating or transferring licenses and replacing or deactivating software.

Frequently asked questions

Go to our frequently asked questions and select 'software maintenance' under the browse heading. You'll see the list of questions and answers we've compiled about software maintenance.